Privacy policy

Privacy Policy

Crafts - Crochet Patterns

1. Overview

At Crafts - Crochet Patterns, we are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or make a purchase.

2. Information We Collect

We may collect the following types of personal information:
Name
Email address
Billing details
Payment information
Order history

We may also collect non-personal information such as browser type, device information, and website usage data.

3. How We Use Your Information

We use your information for the following purposes:
To process and manage your orders
To provide access to purchased digital products
To communicate with you بشأن your orders or support requests
To improve our website and services
To prevent fraud and ensure security

4. Payment Information

All payments are processed through secure third-party payment providers. We do not store your full payment details on our servers.

5. Data Sharing

We do not sell, trade, or rent your personal information.
We may share your data only with trusted third parties such as payment processors and service providers, strictly for business operations.

6. Data Security

We take appropriate measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction.

7. Cookies

Our website may use cookies to improve your browsing experience. Cookies help us understand user behavior and optimize our services. You can disable cookies in your browser settings.

8. Your Rights

Depending on your location, you may have the right to:
Access your personal data
Request correction of your data
Request deletion of your data
Withdraw consent at any time

To exercise these rights, please contact us.

9. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.

10. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices of these third-party sites.

11. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal data from children.

12. Changes to This Policy

We may update this Privacy Policy at any time. Changes will be posted on this page with an updated revision date.

13. Contact Us

If you have any questions about this Privacy Policy, you can contact us through our website.